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Due to the personal nature of the items, we can not refund, exchange, or return an item unless there was a mistake on our end. If there is an issue with your order, please contact us immediately so we can do our best to fix it.
We do this for YOUR protection.

Shipping Recommendations:

*Orders with Gift Sets, shipments of multiple bath bombs (5 or more) or mixed orders with a variety of different products please choose shipping option for med flat rate box - IF I can ship it safely/securely by padded envelope I will and refund any additional shipping charges.

*Both Padded and unpadded flat rate envelopes have the potential to hold upwards of 6-8 bars of soap and ship for under 8.00.

*Unsure which shipping option to choose? I recommend choosing the Med Flat rate shipping option. If I can safely ship your items by any other method to save and/or refund you part of your shipping charges, I WILL.

*Small item orders such as serums, lip balms, lip scrubs, single soaps can choose flat rate envelope option. Orders will be checked against first class shipping charges to assist in a savings of shipping costs and any shipping charge overages will be refunded IF a more affordable ship method is available.

*Shipping Notes- I will always attempt to find the most affordable shipping available.
Believe me I hate paying shipping costs too.
If there is an overage in shipping charged more than $1.00 I will make sure you are credited/refunded for it. Same if there is additional shipping due.
In the event shipping charged is not sufficient or I cannot ship safely with the method you chose during check out, I will contact you to make arrangements to rebill/invoice for any outstanding shipping balances exceeding $1.00 in shipping prior to shipping/finalizing your order.
In The Bath will not be responsible for lost, broken or stolen packages.
We will ship to the address provided by you.
In The Bath is not responsible for packages shipped to wrong addresses provided by the you the purchaser.
The shipping fee will not be refunded if you make a mistake.
NOTE--Please contact me if you are concerned about shipping costs and I will do my best to find an affordable method to satisfy us both.
Want to avoid Shipping costs?
- if you are near our zip code (15401) and want to order you can email me and we can place an order by phone or email, choose a pick up location, Then I will invoice your paypal. Once paid , we will meet so you may get your order.
Shipping "BathBombs" *We do our best to ensure that your bath bombs arrive intact and are as beautiful as possible. However, if a bath bomb were to crack in shipment, it does NOT affect the performance of the bath bomb.
* Bath Bombs, Bubble Bars & Bath Salts please rinse the tub after use and use caution getting in and out of the tub. Ingredients may make the tub surface slippery, Please be careful. Always rinse your tub and use caution getting in and out of the tub.
* The pictures shown on my page are a good representation of my products, your items may not look exactly like the photos. While individual soap bars are cut from a larger batch, each bar is designed to look unique.
*For all items, we do our best to represent the color, size, and overall appearance of the item.
*Scents are described based on information provided to us by the fragrance manufacture.
*We strive for 100% customer satisfaction, and we never sell anything that we would not use ourselves. Please, if there are any issues, do not hesitate to contact me.
Item color may vary from batch to batch. I try to accurately discribe my items' sizes, color, etc. However, part of handmade charm is that not everything will be perfect. I strive to make my items the best that I possibly can, and do not sell what I am not willing to stand behind.
* Mystery bag items/items with multiple designs, will be chosen at random. I do my best to provide a great collection of items, but can not guarantee that you will love every scent/color selected for you. So, if you want a "sure thing", it is best to purchase exactly what you want. I do not take requests for Mystery Grab Bags/Box items.
* When using a product that is new to you, read the ingredient listing before you use. Test product on a small area of your body. If irritation occurs, discontinue use immediately. If you are pregnant, consult with your doctor before using anything with essential oils.
Thank You
** Shop Policies, Terms & Conditions will be updated as needed, Please check back often to see the latest Policy**
Last Updated: 19 Jan 2018 20:11:40 PST home  |  about  |  terms  |  contact
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